Are conflict and miscommunication preventing your organization from moving forward?
At Monitor, we specialize in working with organizations that are facing major changes. This can include budget cuts (or growth), staff reductions (or increases), leadership transitions, structural changes, or a significant change in the organization’s strategic direction.
In an environment where big changes are underway or anticipated, there is a great deal of miscommunication, misunderstanding, and angst in the ranks. There may be loss of trust in the leadership. And there may be significant conflict. Instead of moving forward, the entire organization can grind to a halt.
That’s why, almost without exception, we begin our engagement by lending our mediation and negotiation skills – then teaching mediation and negotiation skills to all levels of the organization. We know from decades of experience, that mastering these communication skills enables leaders, teams, and individual contributors to:
- facilitate conversation and reach consensus
- mediate spoken and unspoken miscommunication and misunderstanding
- negotiate out-and-out conflict
Our first goal is to establish open, trusting communication.
Real communication is often one of the first casualties during major workplace change. Using our proven OneVoice™ and R3 Communication™ tools, we teach your organization strategic communication. This type of timely, candid communication helps re-establish trust that may have been lost.
Once everyone is communicating on a deep level – and speaking with OneVoice™ – real work can be accomplished. Grievances are resolved. Your organization can coalesce, establish common goals, and move forward together.